A British service station has been compared to something out of the hit apocalypse-based TV series The Last of Us, after grim toilets and bare-minimum facilities were found by drivers.
Disappointed customers have flocked to Google Reviews to slag off Moto Lancaster Northbound.
The place is a popular – and by popular we mean busy, not popular as in loved – service station, between Junction 32 and 33 on the M6 Northbound.
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The services houses a Costa and Costa Express, M&S Food, Burger King, WH Smith, Krispy Kreme, Greggs and a West Cornwall Pasty Co stand, as well as claiming to have the usual amenities of toilets, showers, baby changing facilities and a dog walking area – but none of which has gone down well with the British public.
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Overall it has a 3.6 out of five rating, and a ton of grim reviews.
One user wrote earlier this month: “Visited late evening, it's got what you need, but it was a bit like a scene from the Last of Us.
“Best bit was the extra hot escalator handrail almost too hot to hold but definitely unique amongst the many service stations I've been to.
“Does what you need but if it's just toilets and a burger you want try a couple of junctions up and come off to the local McDonald's.”
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And another commented: “The prices aren't too bad for a motorway services but the eating areas are disgustingly dirty.
“No clean tables available or clean floors despite it being quiet at 19.48 – roof also leaks.”
A third raged: ”Closed the playground during peak season and construction fencing took over every mother and child space.
“No real facilities for kids.
“Combine that with the grimmer than average toilets and the limited food choices I'll probably try to avoid it for our future trips down the M6.”
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However, not everyone was disappointed, as one user pointed out the place has actually undergone significant changes in recent months.
The user, Jeremy Atkinson, wrote: “This is a grand looking services but the public doesn’t really get to see all that.
“The Services themselves have been face lifted up to a point, and were very clean, but foibles remain.
“There are odd, otherworldly breakout zones on mezzanine levels with old-fashioned looking motorway service food stalls.
“These need modernising and creating into vibrant seating areas for people to sit, rest and spend more money.”
The company who owns the site, Moto, has responded to the negative reviews asking customers to email them with their comments so that they can “improve”.
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